There are a lot of CRM programs that are available on the market, but each of these programs is better suited for different companies. Therefore, it is imperative that companies do a lot of research before making the final decision on which CRM solution is actually the leading online CRM solution for their particular company and needs. After all, one of the worst things possible would be to purchase a CRM solution that didn't have all features and tools that a company actually needs to function. The companies below have been reviewed based on a wide range of qualitative and quantitative statistics. In some cases, variable listing fees effect position on this list; however only highly-regarded firms are accepted through our review analysis. Learn more about our ranking process here.