Insightly
Insightly consistently ranks as one of the top Customer Relationship Management (CRM) platforms in North America. This is a free software that gives small businesses and organizations major leverage on the World Wide Web. Besides saving users money, this platform enhances many important tasks that are typically done by customer service agents and other team members of companies. For example, SupportBee can be set up to handle email messages and online chat with customers in real time. The marketing department of a business can integrate multiple email accounts such as MailChimp, Gmail and DirectIQ. The salespeople of a company should take full advantage of the sales automation functions that are installed in Insightly. When an e-commerce website runs on auto pilot, it does not require daily input from merchants and webmasters. Wishpond, Plus23 and PandaDoc are some external apps that can help sales agents increase net profits from virtual stores.