Act CRM is a customer relationship management software platform that has emerged as one of the best performing online management software platforms in the industry. As a part of their initiative to improve the performance of their various software packages, Act CRM has taken a close look at each of its offerings, in order to trim them of extraneous frills, so that they could instead better focus on their actual core services. The result of this vigorous development cycle is that Act CRM is faster than many of its competitors, while still managing to provide all of the primary features that business owners have come to expect from their customer service management platforms.