Some of the most intuitive customer relationship management software suites have no complicated software packages or apps that must be downloaded and installed on every computer within the business. Instead, they opt to operate entirely through the web, which makes them accessible from anywhere with a secure connection to the internet. This freedom is what makes Sugar CRM so amazing. This software leads the market in terms of customer satisfaction, and it is flexible enough to work with brands at any level within any market. Enterprise brands, midsize businesses, and small startups alike can benefit from the tools found in Sugar CRM. There is also a whole community of online users who have taken advantage of the open-source nature of the software, which allows them to share ideas and updates to the software that were user-created. Sugar CRM has outperformed many of the other most popular CRM software sets, and it will continue to expand and improve.