OnContact
OnContact is a premier online customer relations management and automation tool for brands trying to increase their workflow efficiency without breaking the budget. The software offers an incredible array of CRM solutions, including sales automation, marketing automation, contact center support, and general customer communications. One of the unique things about OnContact is that users can choose whether they would like cloud support or in-house software deployment. This helps make it easier for brands to customize their workflows to their specific needs, and it is possible to switch between on-premise and cloud-based systems at any point. OnContact takes all the guesswork and tedium out of the sales and customer service departments. Those sorts of mindless tasks, like scheduling, organizing contact information, and telephone support, should all be automated if the sales staff is expected to operate at their highest level. The entire point of the software is to focus the human element of a brand back where it needs to be.