In today's digital word, buying software with hard copies can be very outdated. Instead, most of your software solutions can be found online. While you may already use online hosting for website development and email, you can also use the Internet for your customer relationship management. Online solutions for CRM offer the same tracking and automation as hard copies. However, the online format allows better access and easier coordination for employees on the go. You can ensure better results for your business if you choose the leading online CRM application. This list contains the industry's best options for your business. The companies below have been reviewed based on a wide range of qualitative and quantitative statistics. In some cases, variable listing fees effect position on this list; however only highly-regarded firms are accepted through our review analysis. Learn more about our ranking process here.