SugarCRM is an innovative solution designed with the user in mind. The interface is modern and immersive. This makes it easy for employees to effectively communicate with customers on a variety of different devices. To increase engagement and improve the level of service, collaboration tools are embedded right into the software. However, the best feature of all is SugarCRM's ability to provide contextual intelligence. With contextual intelligence internal and external sources are used to provide important insights about customers. SugarCRM is also very flexible. It can be used on premise or in the cloud. It uses open technologies and is highly customizable. Sugar is the only CRM solution that gives the user the flexibility to create winning strategies. It doesn't matter if you are working on demand or in the cloud, you will always have the same level of customization, functionality and integration. To learn more about SugarCRM visit www.sugarcrm.com.