Act! Contact Management Software is a type of CRM tool focused on providing entrepeneurs and small businesses with customer information databases. Available in a stripped-down and simpler version called Act! Essentials and a fuller version called Act! Premium, the software fulfills several needs of businesses of varying sizes, going beyond simple customer relations management into a more full-featured contributor to a business's workflow. Act! offers calendar management tools, in-depth customer profiles, email and sales process automation, and more, from both mobile and desktop environments. With its focus on providing a broad array of tools for businesses, Act! Contact Management Software is designed to become an integral part of a professional toolbox, easing the process of client creation and retention with carefully designed systems.