Worldwide, Sugar CRM is trusted by millions of users. Its makers encourage users to discover a new kind of CRM. Some of the biggest names in business use Sugar CRM. Those brands include IBM, BancVue and Forrester. When big business uses a CRM, you know it must be a powerful tool! Sugar CRM is built for establishing connections. Every feature within its toolbox is made with respect to connection establishment -- and what to do with those connections once they have been made. This is a true online CRM solution. Sugar CRM runs in the cloud, and it is built with a responsive platform, so it looks great and runs well on all modern devices. Sugar CRM is the right solution for businesses that want to be big and strong or that want to remain that way.