If your company has older model computers or does not want to clutter up your servers with new software, it might be time to consider selecting a new CRM software program that runs online instead of off an installation on individual computer or company server. Salesforce.com is just the type of CRM software program that you might be interested in. This software program allows you to make notes on customer records about contacts and anything important that was said so that everyone in the company has access to it. This type of CRM software allows you to choose the best times to follow up with a customer by mail or in person and schedule it through the software so there is a record of your future plans. If you are unsure of how online CRM software will benefit your company, you can visit this firm's website to learn more about the program.