Believe it or not, you do not always have to install new software on your business's computers and servers to be able to utilize it. OnContact is a new CRM software that allows you to run it online instead of through your server. This CRM software is designed to help your business make sure your customers know that they come first. You and your employees will be able to use this CRM software to document every phone call and meeting. It even allows you to make detailed notes about each customer. You can use these notes to remind yourself to ask about someone's new baby or wish them a happy birthday. When everyone in your office has access to this online CRM software, they will all have access to these notes and be able t add to them. You can also use this software to track your customers' product preferences.