Unit4 is a customer relationship management software that is meant to help out all business owners. Unit4 acts as a customer service tool that allows business owners to do business with others a lot easier than before and have better interactions with the consumer base. The software is easily installed onto a computer and has its own tutorial for new users who need to get used to the tool. Sales and finances are a major selling point when it comes to this and being able to have more sales as well as better management of finances is one advantage that this service provides. Unit4 is perfectly applicable in multiple sectors, such as the professional field, public field, education, real estate and the non-profit sector. Customer service is also a major tool here because interacting with the customer base means that users can listen to the feedback and then react accordingly.