CRM (Customer Relationship Management) software is all the tools, technologies and procedures to manage, improve, or facilitate sales, support and related communications with customers, prospects, and business partners throughout the enterprise. With these goals in mind, Neon CRM was developed by a staff comprised of 90% experienced non-profit professionals, who know how to leverage technology for effective fundraising and community building. Built especially with the needs of non-profits in mind, Neon CRM is a complete and robust suite of tools. With unlimited online forms and automatic processing of donations, Neon provides seamless community management of peer to peer and mass email communication, as well as coordination of membership rolls and volunteer activity. Together, these features, along with detailed reporting tools, provide a customizable platform for CRM success, available in three scalable plans to fit an organization's unique goals and culture.