Free products are a rarity in this world, but that doesn't mean they don't exist, and Fat Free CRM is a prime example of that truth. As a premium open-source piece of customer relations management software, Fat Free CRM has no equal. It is based on the Ruby on Rails coding system, and it has the ability to be completely customized for a truly elegant experience unique to any brand. It easily allows for collaboration between group members, lead management and automated campaign analysis, organized contacts, and even lead tracking. As with other forms of open-source software, Fat Free CRM can be fully edited and updated at the will of the individual user, which makes the software exceptionally versatile. The software is still controlled by a central agency, and all the best ideas are ported through the basic version of the software. Fat Free CRM is easily expanded by in-house software developers.