Zoho is the name of a software system that is heavily rooted in the customer relationship management branch. Zoho is billed as a free software system app that is meant to help business owners and other users conduct their business at a much easier rate. Because many things like franchises, stores, sales and the like can be accessed by a computer in today's world, the need for a system that can accommodate all of that is completely necessary. The application is easy to use and comes with a lot of advantages for its usage, such as better contact management. This means that emailing becomes a lot easier between clients, customers and employers but it also offers the ability to record old conversations. Data and analysis management is also a benefit that comes with the service, because now users can check on their revenue and sales in real time and adjust.