Aspect
Aspect has been considered the best enterprise customer relationship management system by a number of sources for a long time, as it is truly known as the world's number one enterprise contact center, as it is based on a cloud that will allow your workers, managers, and even yourself - the owner - to access all of the contact information and other pertinent data that it stores without having to download any bulky programs or risk losing physical storage solutions like thumb drives or hard drives. To start, Aspect starts with a self-service portal that helps customers answer their own questions, lightening the load on your collective customer service department. However, it is very easy to get in touch with any of your reps, as there is a chat bot on your web page that will connect customers and clients and even business partners with the human reps they need.