Aspect
Aspect is an enterprise CRM software that has been used by top companies in a wide variety of industries, including financial, health care, utilities, education, hospitality, and retail. This customer relationship management software is designed to give your customers the help they need whenever they want it and how they want it. The more control that customers have, the happier they feel. Thus, the faster you respond to them and solve their problems, the better off your enterprise is. This CRM software was designed to be suitable for businesses of all sizes among all industries. Some of the great features in the Aspect platform are self-service, proactive outreach, and process and people optimization. With Aspect, you can enable self-service to allow customers who prefer doing things themselves to help themselves. Self-service can be tailored by managing customer preferences and and segmenting data. Aspect's proactive outreach feature delivers crucial information through the most effective channel to increase productivity and service satisfaction. Aspect is a great enterprise CRM software that can be used for businesses of all sizes in any industry.