Ellucian is the name of a customer relationship management software company that is geared towards helping customers manage their student relations easier. Ellucian uses cloud-based software that prides itself in being a leader for higher education technology and readily provides all of the software and services necessary in order to help students and business owners alike succeed in their goals. The software has different categories such as enterprise resource planning, student information systems and student retention. The benefits of using Ellucian can be found in areas such as application management, where users can oversee any daily administration features they need to use and help users tackle any IT priorities. A reduction in costs is a result of using these features, since users won't have to spend money on recruiting and training. Maintaining control is another positive of the service, in that there can be consistent service provided to the users.