Ellucian is a customer relationship management software that is made for business management practices. Ellucian is meant to help provide technological solutions and services to help users in many ways, such as working in higher education institutions and promoting more student success. As a cloud-based software system, the app comes ready made with a ton of benefits towards its use such as an increase in agility and activity. This means that whoever uses the technology can keep up with all of the recent findings in business, learn more about newer software features and adapt to their usage. Using this software also reduces a ton of risk that comes with other software apps. Normally in an IT environment there are a lot of internal and external risks that can take place but this software cuts down on most of them and also doesn't have a lot of operational or financial costs.