Sugar CRM is considered one of the best CRM (Customer Relationship Management) solutions in the United States of America. This platform is designed to help businesses that need some major boosts in their logistical operations especially involving customer service. Sugar CRM gives companies plenty of options for contacting customers and making sales. This platform includes contact management tools that provide convenient ways to reach specific individuals who are identified according to unique criteria. Sugar CRM can be set up on a secure cloud network that will not get breached by cyber attackers. This platform is engineered to work with the latest cyber security measures such as multiple levels of encryption. SSL certificates can also be set up to protect data that is stored on a Web host that supports Sugar CRM. This CRM program can be configured to allow access only to people who type in a valid username and password.