Aspect
Aspect is a CRM (Customer Relationship Management) platform that is optimized for enterprise application. This IT solution is used by companies in diverse industries such as health care, transportation, engineering, manufacturing, retail and education. Aspect provides users convenient ways to handle customer service through remote call centers. This platform is loaded with tools that boost communication in real time. Customer service agents have great access to dashboards and modules that display contact information of callers. Such data is stored on a cloud network that is guaranteed to stay safe even after cyber attackers try to hack a given system. Aspect can be used by leaders of a company to connect directly with other business partners that provide essential support. For example, a retailer would most likely want to use this CRM platform to communicate with a freight carrier or warehouse facility. Aspect synchronizes all components of business logistics for users worldwide.