Aspect
At Aspect the customer is alway first. Aspect Via provides world class customer engagement through the cloud. Customer experience platforms and real time communication platforms make personalized communication possible with customers, employees and vendors. Customer outreach is easy with Aspect's Unified IP predictive dialer and their proactive engagment suite. Aspect's developer platforms provide both development and user friendly tools that create seamless integration with existing infrastructure. Their CRM software has a cloud infrastructure designed to maximize customer satisfaction. Proactive managed services ensure your company's peace of mind. On-premise call centers also you to maintain control of your data and allow your company the flexibility to grow your IT investments. Building your workforce is critical when your business is on the line. Workforce optimization tools help monitor performance and allow you to increase productivity. Aspect allows you to analyze what the customer is saying about your business and provide training for your employees.