Pivotal CRM
Pivotal CRM is a customer relationship system meant to manage customer service and customer support requests in a timely manner. The CRM provides three services including service automation, sales force automation and marketing automation. On service automation, the CRM is unique from its competitors because it helps the user to implement the system in a rapid and cost effective manner that automates complex and unique service processes. It helps to improve the services and enable service team to resolve issues in a more personalized way to accelerate incident resolution. In sales force automation, the software helps you hit the sales targets. The CRM system helps with time-saving automated features and enhanced collaboration through the various stages of the sales cycle. On marketing automation, the software offers solutions that makes your marketing activities more effective. In overall, Pivotal CRM is highly flexible, allows the users to integrate both the internal processes and external customer experience goals with the corporate strategy and its extreme architectural flexibility helps to cut down on cost and time.