Amdocs
Amdocs is now providing a customer relationship management, or CRM, software for businesses. Amdocs understands how important it is for a business to understand the needs of its customers. In order to help businesses do just that, Amdocs created a software that will be able to analyze and forecast customer's behaviors and trends. By doing this, not only is the software serving the business and helping it to make more profit, it is also helping the business better serve the customer and their needs. The newest version of Amdocs CRM software incorporates big data analysis and has much broader functionality and many more integration capabilities. Because the Amdocs Enterprise CRM serves thousands of businesses around the world, it handles more than two billion customer interaction every day. This means that it knows the touch-points of customers, it addresses all of these so that businesses can have improved relationships with customers.