The vastness of the newly settled digital landscape is such that many brands simply don't know how to operate successfully within it. Even enterprise companies that span multiple countries or even multiple continents need customer relations management if they hope to operate at the highest level possible. SugarCRM looks to bridge the gap between what is possible and what isn't. They are dedicated to the idea of creating the best CRM software in the world, and they never give up on improving their platform. SugarCRM was developed over 12 years ago, and in the time since it was first launched in 2004, the software has undergone a lot of additional development. As the industry has grown to handle the vast technological improvements over the last decade, SugarCRM has grown to reflect the utility of those improvements. The results speak for themselves, and SugarCRM is used by over 1.5 million brands today.