ClearC2, a IBM Premier CRM Partner, develops applications that drive consumer loyalty. Marketing Campaign Automation With marketing campaign management, the monitoring and execution of campaigns is centralized. Promotions can be personalized based on the customer's needs. Tasks are automated for better workflow. ClearC2, allows marketers to analyze the effectiveness of expenditures by measuring anticipated revenue, profit, channel, win rate, budget, etc. Sales Tasks Automation The Small Business package includes ClearC2's Sales Automation, CRM solution. Sales representatives can manage quotes, forecast possible revenue, upsell and manage accounts, share contacts, track opportunities and performance with dashboards. With sales tasks automated, personnel can focus attention on closing the most profitable sales. Customer Support Management (Help Desk) ClearC2's Customer Support Management solution registers incoming complaints and requests with highly detailed information. The information recorded includes; problem type, severity, company contact information, the time entered and resolved or closed. Business Intelligence End users can solve business challenges by sharing, visualizing and analyzing data using dashboards.