Salesforce.com is an industry leading enterprise CRM software program because of its ease of use and ability to effortlessly help grow leads. All sales propositions are able to be automated to ensure business leaders are free to conduct business without worrying about trying to gain valuable leads in the meantime. Salesforce.com makes it simple to track marketing strategies and how they are working all in one screen. The CRM program features a social collaboration that allows all employees to collaborate on business matters within the program. Email integration is featured in Salesforce.com helping to allow business leaders to keep the email program they are familiar with while still integrating their CRM program into it. Business processes are easily designed and automated with the Visual Workflow application within Salesforce.com. Salesforce.com CRM offers a mobile app that helps ensure business leaders can be in touch with the business even when on the go. Overall, Salesforce.com is a complete enterprise CRM program that helps gain valuable leads and effortlessly manage the workflow of the business.