OnContact
OnContact is a piece of CRM software that helps with various different processes including automating sales and making the management of customer service operations easier. For example, the software can streamline your lead generation process and make it easier to upsell customers. The program offers support that works for every employee in s ales in your company. The software also helps you to keep track of every event occurring throughout a customer’s experience of your company. It will automatically record all the particulars of events occurring between customers and employees or any other aspect of your company’s framework. The program can make it so that you can assign cases efficiently, and push individual ones up the ladder if this becomes necessary. The idea behind OnContact is to make it so that you can help your company give out the customer service that will impress your customers. The software can also help with automating marketing tasks as well.