OnContact CRM delivers a complete solution for businesses with exceptional power and functionality. OnContact CRM's interface is both intuitive and adaptable to your business needs. Basically, it helps the users focus more on growing the business and less time learning about how the software works. The following are the basic functions the CRM software provides: - Sales Automation – from lead generation to cultivating prospects and upselling customers, OnContact CRM supports all your sales staffs. CRM Marketing Management – you get information and resources you need to build, analyze and manage marketing plans. Marketing Automation – OnContact helps with tracking website visitors, email marketing and processing leads to generate new opportunities. Customer Service – you can easily track incidents, pull customer history, assign and escalate cases. Contact Center – OnCoontact provides tools for customer and prospects engagements. Mobile CRM – the CRM can be accessed from the smartphone or tablet with ease. QuickBooks Integration – Users of OnContact can access customer financial information inside the OnContact CRM. Customization tools – OnContact CRm is highly customizable and easily adaptable.