The larger your company and the more employees and customer have means the more complex your CRM software program needs to be. If you are managing one of these larger companies, you already know that there a certain special needs that your company has than a smaller business. Oracle is a CRM software program that was designed to come to the aid and cater to the needs of a larger business. All of your employees will be able to check out customer records to see what types of notes have been, their ordering history and any other pertinent information. This CRM software is designed to keep up with a lot of information about hundreds and even thousands of customers and their information. Oracle will also allow your company to decide who should have access to what sort of information and make changes to their customer records to help with security.