When you are in charge of selecting the software for a large company or business, you might be interested in a CRM software program that specially designed to meet the needs of a larger company. Kana is a CRM software program that was designed to handle the complexity of a larger company with its numerous employees and much larger customer base. It offers your larger company all of the normal programing options like make notes on customer accounts and noting when a contact is made with a customer. However, it offers you the additional security that you need. Kana is a CRM software program that allows you to pick and choose which employees has access to what information. You can choose who you allow to run certain types of reports based off of customer accounts. More importantly, you can limit the number of people who are able to make changes to records.