Infor Epiphany is a new CRM software program that is designed to be of use for a larger company or corporation. This type of program is designed to meet the needs of a bigger company with many customer files and employees that need access to them. If you own a large company or manage a corporation, you might already be looking for a new CRM software program or to replace the one that your company is currently using. This CRM software does everything that a CRM program does but allows you to control the flow of information. It might be a matter of only allowing certain employees to access certain customer records and even importantly deciding who is allowed to make changes to customer records. You do not want customer information to be accidentally deleted by someone who does not use the CRM software program very often or very successfully.