Five9
When software is stored in the cloud, it is easier for a busy small business owner to use for his or her company. Even medium and large-sized businesses can enjoy the benefits of not having to deal with licensing a software package, maintaining servers for it and making sure that the software is up to date. When customer relationship management (CRM) software is loaded to the cloud, companies can make the most of their time and their resources, using their energy to market to the people who have already proven their interest in doing business with the company. One of the ten best cloud CRM software tools available to businesses is Five9. It is rated so highly because it is a powerful tool that allows for automated processes. The users get to set up what they want the system to do, such as send out special deals and customer reminders.