Freshdesk is one of the leading provides of cloud based CRM software. This firm offers a help desk with support staff available to answer any CRM software questions. More than 100,000 businesses rely on Freshdesk's CRM software to manage their relationships with customers. The CRM tools offered by Freshdesk help businesses to save more time, automate continuous work and resolve issues quickly. Freshdesk was launched in 2010 as a way to improve customer relationships after a negative experience one of its founders had while trying to replace a broken tv. It has been rapidly growing its customer base ever since and now has an international presence.