mHelpDesk is the name of a cloud-based software system that has been rated as the top field service management software system to be in use since 2007. mHelpDesk is mainly a mobile app that allows users to have it readily installed on their phones and allows users to do their jobs from anywhere they choose to be. Because the app is available on mobile devices, there are a lot of services that can be utilized when a user has to conduct business. For example, one such service provided is scheduling that can be done on a timely basis, since there are times when new appointments and meetings need to be made and put down in a quick manner. Automatic invoice and billing is also a service here, since now users can get a quote for how much they need to pay on something and then pay that bill right away.