When Nutshell CRM was first created and released back in 2009, the landscape for effective customer relationship management software was severely lacking in options for smaller brands, but this software helped change the industry for the better. Since this software is based entirely within the cloud, it provides an ever-accessible method of keeping customer contact data organized and available to any within a business that might need it. Thousands of users take advantage of this software on a daily basis, and those users are spread across the globe throughout 50 nations. Investors were so confident in the methodology behind Nutshell CRM that the brand was able to secure investments from three individual firms, all of which are geared toward technology brands of the future. The team behind the software is headquartered in Ann Arbor, Michigan, and they are constantly working to improve their system so it can help their clients in the best ways possible.