TeamSupport
TeamSupport is a cloud CRM that helps you focus on delivering a good customer experience. It was built for B2B businesses. Several customers who have reviewed the service stated that it fulfilled their needs as B2B companies better than other customer relationship management software they have tried. TeamSupport is fully customizable and provides high level reports. It has good ticket and customer management too. This CRM software can be integrated with many apps to enhance the benefit you gain from it. It can scale with you as your business grows as well. Several large brands have used TeamSupport, such as Comcast, the NBA, and Agilent Technologies. This customer relationship management software can consolidate all interactions one has with customers. You can also run reports to detect which customers are most demanding. The customer distress index feature monitors how frustrated a customer is, giving your customer support team greater insight. TeamSupport has customer notes and alerts too. You can add notes about each customer that everyone on your support team can see. For a really important note, you can set an alert which will pop up each time someone accesses that customer's profile.