TeamSupport
TeamSupport is an enterprise B2B CRM. TeamSupport is built for businesses whose clients are other companies. TeamSupport provides features that are vital for any organization that needs to provide support to their customers. The most important module is the helpdesk module. The helpdesk module has a ticket management system that manages all support tickets in your organization. The ticket management system integrates with any email system, and is fully customizable. An innovative feature is the ticket collision prevention that prevents duplication of tickets. TeamSupport integrates with existing enterprise software such as Oracle, Salesforce, Beanstalk, Jira, Facebook, Dropbox and MailChimp. TeamSupport also provides a REST API for connecting your own in-house applications. TeamSupport’s pricing is very simple. There are two plans: Enterprise and Support Desk. Enterprise has all of Support Desk’s features together with an Inventory management system. Enterprise costs 65$ per agent per month while Support Desk costs 40$ per agent per month. You can save 10$ per month by purchasing the annual plans.