Freshdesk - #1 of Best Cloud CRM Software

Freshdesk

Freshdesk is a popular cloud based CRM software. Many international companies such as Avast, Honda, Toshiba, Bridgestone, Hugo Boss and Cisco use Freshdesk. Freshdesk users do not host anything, Freshdesk host the CRM and your employees access the CRM via a web browser. Privacy conscious users should not be worried as Freshdesk has a secure website and you can export all your data anytime. You can also create custom Freshdesk apps by utilizing the Freshdesk API. There are different apps for interacting with popular software such as Google Calendar, Google Analytics, JIRA and Slack. You can look at the various apps on Freshdesk’s website. Freshdesk caters for all types of businesses from startups to large enterprises. There are five pricing plans: Sprout, Blossom, Garden, Estate and Forest. The Sprout plan is free for unlimited agents and offers basic functionality. The Blossom Plan is useful for small teams and costs 19$ per month. The Garden Plan costs 35$ a month and is suitable for growing teams that are growing fast. The Estate plan is appropriate for medium to large enterprises at the price of 49$ a month. The Forest plan is for large companies that span multiple countries it costs 89$ a month, and you will have access to an EU data center. All paid plans are billed for each individual user, and you can save 20% of the cost by paying annually.