Customer relations management is a vital aspect of business-to-customer interaction and communication. Businesses often have a hard time creating the most optimal communications between themselves and their customers, which is why a piece of CRM software can be so important. BPM Online CRM is one such tool, and it is one of the most powerful in the industry. Part of the secret behind BPM Online is their cloud-based CRM system that is constantly updating, collecting, and reorganizing company data into the most useful version for employees. BPM Online only has about 12 years of experience in the CRM world, but that experience has been compounded by the incredible staff of more than 550 employees worldwide, which is a huge boost from the original five employees they had at their inception. BPM Online is a CRM solution for the modern world, and it allows businesses to focus on what really matters, like increasing profits.