When it comes to cloud-based customer relationship management software platforms, few are as competitively priced or designed as mHelpDesk. As its name implies, mHelpDesk mimics many of the functions that a business would find from an actual help desk. In addition to offering a number of utilities geared towards improving customer satisfaction, mHelpDesk also utilizes a number of features that are entirely dependent on being connected to the cloud. This is especially relevant for businesses that regularly operate outside of a traditional physical location, such as an online retailer. Through these additional functionalities, mHelpDesk is able to create a real value for customers that otherwise might not be possible. As the cloud becomes increasingly sophisticated, so too will mHelpDesk's software designs. With that in mind, businesses should seriously look into mHelpDesk's products now so that they can be better prepared for future iterations of the software.