Freshdesk is a cloud-based customer relationship management software developer that has made a name for itself by consistently offering high-quality products and services to its clients. While other customer relationship management software platform developers are more than content to rest on their laurels and put out the same software year after year, Freshdesk instead tries to challenge its staff to develop truly unique iterations of its famous products. By improving on its designs on a yearly basis, Freshdesk ensures that its products are always the freshest, just as their name implies. In fact, many of its clients have remarked that they're surprised by how Freshdesk is able to incorporate new features into its products without making the entire product feel bulkier or more complex. This tight balance of functionality and streamlined accessibility makes Freshdesk a favorite to many across a variety of industries.