A cloud-based customer relationship management (CRM) software package allows clients to track leads more efficiently and handle an array of customer service tasks from one location. A top cloud CRM application, moreover, would be a beloved addition to any sales' arsenal because of its ability to streamline the most efficient leads in real-time. Any one of those cloud CRM software packages makes business much easier than it was just a decade ago. Marketers no longer have to rely on tedious spreadsheets and guesswork to determine the best leads and the most pressing customer relations tasks. The companies below have been reviewed based on a wide range of qualitative and quantitative statistics. In some cases, variable listing fees effect position on this list; however only highly-regarded firms are accepted through our review analysis. Learn more about our ranking process here.