TeamSupport is an accessible CRM software product. Specifically, it provides B2B customer support. The software can be scaled up depending on the growth of the user's company. One can use it to collaborate across departments and work on custom solutions that serve the company's needs best. Key features include customer management, ticket management, collaboration, integration, reporting & analytics, and customer self-service. Customer management tools allow a user to pull up helpful details on specific customers. For instance, this tool can be used to see what products they are currently making use of. Ticket management provides features including reminders and customizable automations. The tools dubbed water cooler, groups, and internal chat can be employed to work with various team members.