With 50k happy customers and counting, Freshdesk has solidified its place among the best Cloud CRM Software available. Freshdesk has developed a customer relationship management platform that is based in the cloud and helps your business streamline support so your customers will be happy, too. Freshdesk is easy to use and quick to set up. It offers multi-channel support that allows you to stay on top customer requests no matter what method they decide to use to contact your company. When all is said and done, the goal is to help your company boost productivity, engage clients and use game mechanics through email ticketing, social media and advanced reporting tools. Best of all, you can try the software for free without any strings attached. Additionally, Freshdesk is customizable. Tick off the features you know you will need and as your business grows, you have the option to upgrade your package.