The Best Cloud CRM Software program Freshdesk has become a popular customer service support tool for enterprises of variable sizes in many industries. Over 70,000 customers use this product, including universities, retailers, auto manufacturers, high tech firms and nonprofit organizations. The cloud-based Freshdesk software enables customers to obtain help desk automation and mobile customer support features. It includes a ticket management system for resolving questions or complaints. Larger enterprises can furnish customer service in multiple languages and time zones with the help of Freshdesk. All levels of the program enable the customization of public access portals, to allow subscribing customers to employ the program seamlessly.