Freshdesk - #1 of Leading Cloud CRM Software

Freshdesk

Small, medium and enterprise companies can get a fresh start and leg up with the right CRM platform. Freshdesk has one that will use the emerging cloud space efficiently. More than 80,000 global clients have partnered to take advantage of nearly a dozen robust features. Categories include ticketing, multiple channel support, productivity and engagement, global customer support, a self-service portal, reporting and analytics, and mobile apps. Flexibility is another benefit for companies to use as much or as little as needed at any given time. Packages have humorous names such as Sprout, Blossom, Garden, Estate, and Forest. Pricing is free for up to three employees on the first option, while Forest is $70 per month for a single agent. The cloud features also run the gamut with a variety of support for email, social media, live chat and phone support. A community forum, portal access, and custom reporting are more amenities clients enjoy.