Freshdesk is a company that delivers customer relationship management solutions to over 50,000 customers around the world. They partner with their clients to produce fresh and unique solutions to their individual businesses that are unlike any other solutions. Freshdesk offers powerful solutions at several price points. Features of the Freshdesk CRM include email ticketing, multi-channel support, help desk automation, SLA management, mobile customer support, reporting and system customization. When you work with Freshdesk, you can be certain that you are getting a system that will increase your profit margins. An added bonus is Freshdesk has the latest features that keep websites and customer relationship management systems safe and secure.