Nutshell CRM is one of the most versatile Customer Relationship Management solutions in the United States of America. Loaded with dozens of applications, this software makes it easy for businesses to deal with clients on a daily basis. This program can be synced with the Microsoft Exchange Office 365 suite, which is typically used by small businesses. It'a also possible to link Nutshell CRM to multiple email systems that are provided by the world's leading companies such as Google. Besides using secure email portals, it's important for businesses to utilize chat features that support real-time communication on the web. Customer service agents should have the ability to promptly answer questions via private conversations that pop up on the screen of a website. When it comes to cyber security, this CRM software is compatible with encryption technology. Cloud servers ensure that data gets encrypted when it travels through private virtual pipelines.