Five9 has a lot of different advantages for those who choose to use it, and currently, it is considered to be the best cloud CRM software program on the entire market. Five over the advantages that Five9 provide are reliability, fast, easy, affordability, and security. A few of the services & support features that comes with Five9 are multichannel, ACD, IVR, and CTI. When it comes to sales and marketing services and features, some of its more popular features re TCPA, predictive dialer, preview dialer, power dialer, and progressive dialer. A few of the solutions that Five9 can address are sales & telemarketing, marketing, collections, small business, outsourcing, customer service, and enterprise.